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Customer service - 888-304-8966
- Business Hours
M-F 11:00am - 5:00pm
Medicpad usa will honor warrennty claim that purchesd from trade shows, mall kiosks, or retail stores
If your device damage you can send the unit to: ( please sent only the unit witout cable, pads etc )
5090 richmond ave suit 428 Houston Texas 77056
Pay 19.99 online to cover shipping and handling fee for TENS UNIT Replacmnet
Payment link - https://www.medicpadusa.com/index.php/warranty-service-117.html
Pay 29.99 online to cover shipping and handling fee for MASSAGE GUN & SHIATSU Replacmnet
Payment link - https://www.medicpadusa.com/index.php/warranty-service-gun.html
In Case of physical damage or abuse please use the follow link for payment
Please ship your device include - Note that describe the issue with the unit and copy of warrenty recipe order !
Purchases from trade shows, mall kiosks, or retail stores
Medicpad retailers are individually owned and operated. If you purchased a device from a trade show, mall kiosk, or retail store, you would need to contact that retailer to check their return/refund policy. Your retailer’s contact info can be found on your receipt.
Shipping & Delivery
Medicpad usa offering fast shipping and free shipping all over USA , For international order please contact us in advanced via "contact us" form.
Privacy & Security
Medicpad usa web site are protect with high secuirty tech ssl , site lock and more ..., your info will not save on the system.